Rainbet Privacy Policy
This Privacy Policy explains how rainbet-uk.uk collects, uses, stores, and protects the personal data of its users. We are committed to handling your information transparently and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our platform, you acknowledge that your personal data will be processed as described in this policy. If you have any questions about how we handle your data, please contact our Data Protection team at [email protected].
Data We Collect
Rainbet collects the following categories of personal data from users of rainbet-uk.uk:
- Identity data – full name, date of birth, government-issued ID
- Contact data – email address, phone number, residential address
- Financial data – payment method details, transaction history
- Technical data – IP address, browser type, device identifiers, cookies
- Usage data – pages visited, games played, session durations
- KYC/AML data – source of funds documentation where required by law
How We Use Your Data
We use your personal data for the following purposes:
- To create, verify, and manage your account
- To process deposits, withdrawals, and gaming transactions
- To comply with KYC, AML, and age-verification obligations
- To provide customer support and resolve disputes
- To send service notifications and, with your consent, promotional communications
- To detect and prevent fraud, cheating, and money laundering
- To improve our platform through analytics and performance monitoring
Legal Basis for Processing
Under UK GDPR, Rainbet processes your personal data on the following lawful grounds:
| Purpose | Legal Basis |
|---|---|
| Account registration and contract fulfillment | Performance of a contract |
| AML, KYC, and age verification | Legal obligation |
| Fraud prevention and security | Legitimate interests |
| Marketing communications | Consent |
| Analytics and platform improvement | Legitimate interests |
Cookies
Rainbet-uk.uk uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies help us remember your preferences, keep you logged in, and analyse site traffic. You can manage cookie preferences through your browser settings or via our cookie consent tool at any time. Disabling certain cookies may affect the functionality of the platform.
Data Retention
We retain your personal data for as long as your account is active and for a minimum of five (5) years after account closure, in line with AML and regulatory obligations under UK law. Financial transaction records may be held for up to seven (7) years in accordance with HMRC requirements. After these periods, data is securely deleted or anonymised.
Sharing Your Data
Rainbet does not sell your personal data to third parties. We may share your data with:
- Payment processors and banking partners to facilitate transactions
- Identity verification and KYC service providers
- Regulatory authorities and law enforcement when legally required
- IT infrastructure and cloud hosting providers under strict data processing agreements
All third-party partners are contractually bound to handle your data securely and in compliance with UK GDPR.
Your Rights
As a UK resident, you have the following rights under UK GDPR:
- Right of access – request a copy of the personal data we hold about you
- Right to rectification – ask us to correct inaccurate or incomplete data
- Right to erasure – request deletion of your data where no legal obligation requires retention
- Right to restriction – ask us to limit processing of your data in certain circumstances
- Right to data portability – receive your data in a machine-readable format
- Right to object – object to direct marketing or processing based on legitimate interests
- Right to withdraw consent – withdraw consent for marketing at any time
To exercise any of these rights, contact us at: [email protected]. We will respond within 30 days.
Security & Contact
Rainbet employs industry-standard security measures including SSL/TLS encryption, two-factor authentication, and regular security audits to protect your personal data from unauthorised access, loss, or disclosure. If you believe your data has been compromised, contact us immediately. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at www.ico.org.uk if you are unsatisfied with how we have handled your data. For all privacy-related queries, contact: [email protected].